Hesco Complaint Number – HESCO Billing Issues Complaints and Resolutions

You can file a complaint about Hesco electricity-related issues online through their website or apps. This article guides you on how to submit a complaint online, providing step-by-step instructions. I will provide a HESCO complaint number for discussing your concerns via phone.

Hesco bill complaint Number online

You can make a complaint in different ways – by speaking or writing. If the issue is not too serious, it’s best to start with a spoken complaint and then follow up with a written one if needed. But for big technical problems, it’s better to directly submit a written complaint because it helps the authorities understand the problem accurately and fix it quickly.

Hesco bill contact number – Wapda hesco complaint number

If you need any help, support, or information regarding Hesco, electricity, or WAPDA, we are available to assist you. Please don’t hesitate to reach out to us using the helpline numbers provided below:For reporting power outages or any related concerns, please contact us at the following numbers:

Contact list:


Hesco Complaint Number Details

To make a complaint right away, simply call helpline 118 from your mobile or landline. A HESCO representative will listen to your issue and give you a special complaint tracking number. If your problem isn’t resolved within the expected time, you can use that tracking number to check the status of your complaint

  • HESCO Headquarter
  • WAPDA Complex, Hussainabad Hyderabad
  • Sindh, Pakistan
  •  P: (+92)22-9260161
  •  E: dmprhescohyd@gmail.com
H: Monday – Friday:9:00 AM to 5:00 PM

Hesco online complaint registration 

  • Visit the official Hesco website:
  • The website should provide you with the necessary contact information.
  • Find the “Contact” or “Contact Us” Page.
  • Click the below button to navigate to the HESCO complaint Portal.
  • Complaint Portal
  • Click on the Button that says “Register Your Complaint”.
  • Now, you will enter your 14-digit HESCO Reference number and press the search button.
  • First, enter details of the nearest to your house.
  • Select the Complaint category and complaint type from the drop-down menus.
  • Type your specific issues in the “Complaint Details” box.
  • If you have any relevant documents, please click on the “Choose File” option to attach them.
  • Once you’ve filled in all the necessary information, just click the “Register Complaint” button. Your complaint will then be handled by the appropriate department at HESCO.
  • To keep track of your complaint, click here and choose the “Track Complaint” button. Then enter your 14-digit reference number.

Hesco Complaints Email Address 

If you’re unable to get your complaint resolved by calling HESCO’s helpline at 118, and you don’t see any helpful action being taken, you can take your complaint to the next level by sending an email to ccms@pitc.com.pk. Make sure to address it to the Head of Quality & Assurance.

Hesco Issues Discussion 

  • You can Discuss a number of issues with Hesco Company. Here are a few issues you can discuss with Hesco Company:
  • Bill details: Ask about the important information on your bill, like the billing period, meter readings, rates, and any extra charges.
  • Billing inquiries: Get clarification on any questions you have about the amount you need to pay, any unexpected increases, or charges you don’t understand.
  • Payment options: Talk about how you can pay your bill, such as online or through a bank transfer.

Frequently Asked Questions

If you have a complaint about Hesco barriers, the best thing to do is contact the company or supplier you bought them from. You can reach out to their customer service team through email, phone, or online forms to let them know about the issue you’re facing.

When filing a Hesco complaint, it’s important to give clear and detailed information about the problem. This includes explaining what the issue is, providing relevant dates and times, sharing any order or invoice numbers, and attaching any supporting documents like photos or receipts. Clearly state what you expect as a resolution.

The timeframe for resolving a Hesco complaint may differ based on the complexity of the matter and the company’s responsiveness. To obtain an estimated resolution time, it is advisable to directly contact the company and inquire about their process for handling complaints.

If Hesco hasn’t resolved your complaint, you can talk to higher-level managers at the company. You can also get help from consumer protection agencies, government authorities, or industry groups. They can help you sort out the problem and find a solution.

Different companies have different return or exchange policies for Hesco barriers. To know what you can do if you’re not happy with the product, check the company’s terms and conditions or their return policy. You can also contact their customer service for help.

If you want to change your name, you can do it online through the HESCO portal or by visiting the office in your area. Fill out the application form, provide the required documents, and give a good reason for changing your name.

To register complaints regarding electricity issues anywhere in Pakistan, dial 118 on your phone.

You can complain to HESCO via helpline number 118 or HESCO Online Complaint Portal.

HESCO is a power distribution company mainly operating in Hyderabad, Laar, Mirpurkhas, and Nawabshah districts.

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